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I think the idea of mixing luxury and mass-market fashion is very modern, very now - no one wears.
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Shipping & Returns

 

Shipping

Moonage products are stocked in the Netherlands and shipped worldwide. We process your order in 1-3 days.

Shipping prices vary from € 6,95 – € 25 within Europe and between € 24,30 – € 34,30 outside Europe (standard shipping). Exact shipping prices are shown during the check-out.

Estimated delivery times:

  • Netherlands : 1 – 3 working days
  • Belgium : 1 – 2 working days
  • Germany, France, Austria, UK, Switzerland, Sweden: 2 – 3 working days
  • Denmark: 3 – 4 working days
  • Estonia: 4 – 6 working days
  • Finland, Norway : 2 – 4 working days
  • Greece, Let land: 3 – 6 working days
  • Indonesia: 4 – 9 working days
  • Italy, Portugal: 3 – 5 working days
  • United States: 3 – 6 days
  • Australia : 6 – 8 working days
  • New Zeeland: 5 – 7 days
  • Canada : 5 – 6 days

Express shipping

You want to use our Moonage products as fast as possible? We understand! You can choose Express shipping during check-out. We will ship your product on the day or one day after you have placed your order.

Estimated delivery times:

  •  Netherlands: 1 workday
  • Europe (big cities) 1 workday:
  • Rest of Europe: 2 – 3 days
  • Word (big cities): 2 – 3 working days
  • Rest of world: minimum of 5 – 7 workdays

Track & trace

You can easily track your order with the track and trace number you will receive from us after we have shipped your Moonage product.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Returns

We hope that you love our Moonage products and this information will not be necessary. Moonage products can be returned within 14 days from the day you have received your order, in the original packaging with the label attached. We do not accept or accommodate a refund for used products. Return shipping costs are for the sender.

We are unable to accommodate cancellations during the order and shipping process. Kindly return the product after you have received it.

If you wish to return your Moonage product(s), kindly copy and paste the email below and send to hello@moonagethelabel.com.

Hi Moonage team,

I would like to return my Moonage product(s).

  •  Order number:
  • Product number(s):
  • Reason return:
  • Return address:

 Kind regards,

 If you have received incorrect or damaged products, kindly email to hello@moonagethelabel.om with your name, order number, product number and nature of the issue. For damages, please attach a photo.

Hi Moonage team,

I would like to return my incorrect / damaged Moonage product(s).

  •  Order number:
  • Product number(s):
  • Nature of issue:
  • Return address:

 Kind regards,

Refunds

Unfortunately, we are not able to accommodate refunds. You get the option to choose another product or a gift card.

 

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